Feeling Feisty
Refund policy
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at nieve.youngnailsni@gmail.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nieve.youngnailsni@gmail.com and send your item to: Young Nails Northern Ireland Ltd, Unit 1 Holly Business Park Blackstaff Way, Kennedy Industrial Estate, Belfast, BT11 9DS, United Kingdom.
Shipping
To return your product, you should mail your product to: Young Nails Northern Ireland Ltd, Unit 1 Holly Business Park Blackstaff Way, Kennedy Industrial Estate, Belfast, BT11 9DS, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item back to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at nieve.youngnailsni@gmail.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nieve.youngnailsni@gmail.com and send your item to: Young Nails Northern Ireland Ltd, Unit 1 Holly Business Park Blackstaff Way, Kennedy Industrial Estate, Belfast, BT11 9DS, United Kingdom.
Shipping
To return your product, you should mail your product to: Young Nails Northern Ireland Ltd, Unit 1 Holly Business Park Blackstaff Way, Kennedy Industrial Estate, Belfast, BT11 9DS, United Kingdom
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item back to us, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Privacy policy
Give us permission to stay in touch! Here at Young Nails Northern Ireland Ltd we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. However, from time to time we would like to contact you with offers, training courses, competitions and events that we provide. Young Nails NI Ltd holds your name and email address when you sign up for our email alerts. Information on how you use the site is also stored by using cookies. This data can only be seen by people who are authorised at Young Nails Northern Ireland Ltd and is stored on secure servers. The data stored is used to help improve the website, gather and respond to feedback and send email alerts to those who request them. We will not disclose the information with any other organisations for marketing, market research or commercial purposes and we will never pass on your details onto other websites. If you have signed up for email alerts and no longer want to hear from us you can unsubscribe by emailing us at youngnailsnorthernireland@gmail.com Completing and submitting the form means you have read and agreed to our privacy policy and are happy with Young Nails NI Ltd contacting you. Klarna In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Terms Of Service
Terms & Conditions Viewing and purchasing from this website means you electronically agree to abide by our Terms and Conditions which are outlined below for your convenience. How to use our Website Shopping with us could not be made any easier. This website has been designed to give you a hassle-free experience so you can sit back, relax and browse/buy at your leisure, 24 hours a day, 365 days a year. It is the same as shopping anywhere else … but without the walking!
- All of our products are for professional use only
- Simply browse through the product range by clicking on any of the categories/tabs/menu on the homepage.
- As you view the product range, if you see something you like, simply select the product you require and click on add to bag which will be displayed next to the product (this does not commit you to purchase the product as you can remove products out of your bag at anytime).
- When you have finished, click on shopping cart (top right). Follow the on-screen process to complete checkout.
- Once you have completed the checkout process and made payment, your order will be packed and dispatched to you within the timescale quoted on our delivery page. If placed before 2.30pm, your order will be dispatched same day (Monday – Friday excluding weekends and bank holidays).
- A confirmation email of your order will be sent to you immediately after you have placed your order and then a dispatch email will be sent once your order is ready for dispatch.
- When you place an order on our website, we collect personal details that you provide via checkout eg name, address, email address, telephone number, for the sole purpose of processing your order and dispatching your item(s).
- We do not disclose nor do we share any of your personal data with third parties (other than shipping companies to deliver your order eg APC, DPD) nor do we use or export any of your personal information for marketing purposes.
- Your email address is solely used for sending you electronic information regarding your order eg order confirmation email and dispatch email.
- If you contact us electronically via our contact page or our business email address to ask a question, we will use the email address you have provided to reply back to you. Your email address is not used for any other purpose.
- Personal data is securely stored and protected for as long as the law requires us to keep the information. You can exercise your right to have access to or amend your personal data we hold about you by contacting us via email.
- Pay later.
- Financing.